United States Institute of Peace

The Organization for Security and Cooperation in Europe (OSCE) created the Rapid Expert Assistance and Cooperation Teams (REACT) program to help in the rapid recruitment and deployment of skilled personnel for diplomatic missions. As a member of the OSCE, the United States is obligated to help with this program.

 

REACT

We worked with the United States Institute of Peace to develop pre-deployment training to ensure that people selected for REACT are prepared to immediately begin work when they reach a field operation. We produced a web-based training course that covers the OSCE, conflict management, and political history of various regions. The course includes text, graphics, and video. Much of the content relates to geography, so we created detailed 3-D maps and other supporting graphics. Students are required to pass a test at the end of each section, and results are sent electronically to the OSCE's recruiters.

We created a test question generator that presents the test questions and multiple-choice answers in random order. Results of the tests are displayed to the students so they can see which questions they missed.

 

Single-source

There is a significant amount of content for the course and it needs to be updated frequently, especially the political history sections. We created a single-source methodology that allows a single Word document to act as the source for each module. These documents are then used to create HTML, JavaScript navigation, and PDF files. This methodology allows us to make changes to the website very quickly, without any programming.

 

More information about the single-source methodology.